Shipping / Return Policies

Refund Policy

Thank you for purchasing our products at www.qcaletrail.com or www.visitquadcities.com, operated by Visit Quad Cities.  All sales are final.  If anything is unclear or you have questions, please contact us at 800-747-7800.

Shipping Policy 

Thank you for visiting and shopping at qcaletrail.com and visitquadcities.com​. Following are the terms and conditions that constitute our Shipping Policy. We do not ship internationally.  For all domestic shipping processing, all orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery for your order will be $7.50.